- #Tomtom mydrive connect install problems how to#
- #Tomtom mydrive connect install problems update#
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- #Tomtom mydrive connect install problems free#
In this case you need to have MyDrive Connect installed on your computer. You should visit the official website of TomTom and download and reinstall the latest form of the mydriveinterface from the connection accessible. Alternatively, you can use your computer’s internet connection.
Enter the login information for the Wi-Fi network and select Connect. If your navigation device is not recognised by your computer or is shown as Not connected in MyDrive Connect, the issue might lay with the connection.
#Tomtom mydrive connect install problems driver#
Tick the box in the confirmation window to confirm that the driver software will be deleted and click OK. The TomTom Digital Assistant Get in touch Contact us Email us Search for Answers Type here ///theme_assets/9171351/d3a5da394c4321e69f8c9a3e7b26dc63f957224f.js ///theme_assets/9171351/043333da0356d774e96fd4f3332d8465cfa172af.json The TomTom Digital Assistant Type a message. After the device reconnects, check for updates again and try installing the updates now.Continue in Talk to Bongo After the jobs have been removed (and maybe during) the device will reboot.ħ. Save your settings and let the program restart again. Click the drop-down menu for Graphics mode and select 'OpenGL Software' instead. If MyDrive Connect is still not working or being displayed correctly, follow these steps: Open the Settings again. MyDriveConnect will now automatically process the removal of jobs from your device.Ħ. MyDrive Connect will restart automatically, and you should now be able to use the program normally. While the device is (still) turned on, connect it to the pc.ĥ. (default: C:\Users\username\AppData\Local\TomTom\HOME3)Ĥ. Exit MyDriveConnect and empty the cache folder manually. After registering with the provider of Navis for example, regular updates of cartography and alternative voices for voice output are available. Make sure the tomtom is not connected to the computer.Ģ. Of the MyDrive Connect Download, formerly known as MyTomTom, the software of the widely used navigation devices made by TomTom holds on the current state of affairs. This did not work, so I contacted them again - and it did work this time.Īs we are looking further to get this issue resolved, have discussed this case with the technical team, they have made some corrections in the back end and have asked you to follow the below mentioned steps.ġ.
#Tomtom mydrive connect install problems update#
Restart the MyDrive program in an alternate web browser. 7 New in this release Version 16.4 GO 520, GO 620, GO 5200, GO 6200 Update your device using Wi-Fi You can now update the maps and software and much more on your device using Wi-Fi. Press and hold the On/Off button until you hear the drum sounds and the device restarts. Download & Install TomTom MyDrive Connect After your download is complete, go to the Downloads folder on your PC. If that is your case, try installing older versions of the app. ether way it turned out not to matter.Ĭheck that the battery is charged properly.Ĭharge your device for at least 2 hours before trying to turn it on again. 2/ Download a fresh copy of the latest version of the installation file MDC 4.2. Even in some rare cases, the re-install step also dont work.
#Tomtom mydrive connect install problems how to#
One last point, is that i was updating via an iMac, but the advice for manually clearing the MyDrive cache was for PC users and so i was simply not able to work out how to do this on the Apple. On other occasions it seems to hang during an update. After several attempts it does decide that there is an internet connection and proceeds to carry out the update. The issue is the software telling me there is no internet when there is (I have a high speed fibre broadband). If you search the web for the specific error message, you will see that it is not an uncommon problem. Not sure whether its the MyDrive Connect software or a hardware problem. I've posted their advice below in case it helps others, though its possible it was a step at their end that was necessary before it was truly fixed (see their comment below).
#Tomtom mydrive connect install problems free#
MyDrive Connect is our free support application. They were very helpful and ultimately resolved the problem. To update your TomTom navigation device, you need to install the MyDrive Connect application on your PC or Mac computer. Contact was via their web email set-up that you can find on the TomTom MyDrive Connect website. This problem has a happy ending as it is now 'fixed'.
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